About Cookies & Privacy Policy.

​This privacy policy governs the privacy of its users who choose to use it. The policy explains where user privacy is concerned and outlines the obligations of the users, the website, and website owners. In addition, this policy also details the way this website processes, stores and protects user data, and how it is protected.

​Please note that by visiting www.pilateswithclaire.com you are accepting and consenting to the practices described in this Privacy Policy and those of our website provider SquareSpace. You can view their Privacy Policy here If you do not agree to the terms of this Privacy Policy, please discontinue using this site immediately. If you have any questions or concerns please email claire@pilateswithclaire.com. 

Who is Pilates with Claire?

Pilates with Claire has been founded by Claire Elizabeth Rees and is a small Pilates business offering local classes and online videos to its customers.

Cookies

Like most websites, this site uses ‘cookies’. A cookie is a small text file sent from this website and stored on your computer. The cookie can be retrieved by the website each time you return to improve your experience of using the site. An example of this might be remembering your saved preferences so you don’t have to re-enter them upon each visit.

​If you would like to learn how to block cookies please click here. Bear in mind that doing so may affect the functionality and your experience of this site.

​​What personal data does this site collect and why it is collected?​

All personal identifiable information about you is collected voluntarily by you.

​This page is hosted on the Squarespace platform and we use Bsport for our online booking system. Your data may be stored through data storage, databases on Sqaurespace and Bsport applications.            

Signup form

The signup form on this site collects your name, email address, phone number, and any relevant information regarding your health that I might need in order to contact, advise, or identify you. I am only able to receive this information when you click the 'Signup' button.

Contact form

The contact form on this site collects your name, email address, phone number, and details of your query. This is to help me advise and identify you. I am only able to receive this information when you click the 'Submit' button. 

Financial data

Credit/debit card transactions are handled by authorised clearing companies  Stripe Payments – Privacy Policy). When you input your card information you do so in a fully secured environment only to verify the credit card numbers and process transactions. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Technical data

This site automatically collects and stores some information that you do not actively provide, such as your IP (Internet Protocol) address, software and hardware attributes such as browser type, the date and time of your visit, videos viewed and the duration of videos viewed, and the last site you visited prior to visiting this site. 

Embedded content from other websites

Areas of this site include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites (such as YouTube) behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

This site uses Google Analytics, a third-party service, to measure and understand how you use this website. Google Analytics does this by using third-party cookies, (managed by Google) to collect information about you and how you use the site. I can then analyse the data and use it to inform decisions about how I can improve the website.

Specifically, Google Analytics provides me with:

  • Online Measurement – measuring what users do on the website and aggregates the data so we can analyse and understand behaviour.

  • Demographics and Interest Reporting – demographic information about who visits the site.

If you’d like to opt-out of your data being collected by Google Analytics you can use this browser extension – https://tools.google.com/dlpage/gaoptout/

How long do I retain your data?

I will not retain your data for longer than necessary for the purposes set out in this notice. Different retention periods apply for different types of information. In summary, various laws, accounting, and regulatory requirements applicable to us require me to retain certain records for specific amounts of time. In relation to your personal data, this site and I will hold your information only for so long as is required that personal data for legal or regulatory reasons or for legitimate organisational purposes. 

What rights you have over your data

When you signup on this website, the site stores your personal information provided in your user profile. Only you and I can see, edit, or delete your personal information at any time (the only thing that cannot be changed is your username).

 You can also request that I delete your account and erase any personal data I hold about you. 

  • You have the right to view the information that Pilates with Claire holds about you at any time. 

  • You have the right to withdraw consent to receive newsletters at any time by clicking the unsubscribe button at the end of any newsletter. 

  • You have the right to request the removal of your contact details or destruction of your client record at any time. 

For action on any of the above please email me on Claire@pilateswithclaire.com.

Retention of health screening information for a given period of time may be required for legal purposes. In the event of a client/class member requesting the destruction of health screening information before such time has elapsed, I will seek the necessary legal advice to ensure compliance with the laws applicable at the time of the request, and will not retain information for longer than is absolutely necessary.

How I protect your data

Every effort has been made to ensure the protection of your data is in accordance with the data protection act of 1998. Therefore all physical documents containing your personal information are filed in a locked cabinet that only I have access to. All digital data is secured by encrypted passwords and my systems have up to date virus protection software. 

I may need to disclose your details if required to the police, regulatory bodies, specialists advisors, or legal advisors. Sensitive information is deleted when no longer required and access is restricted to those who need it.

This site has an SSL Certificate that protects your sensitive information such as credit card information, usernames, passwords etc.